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DEBIAN-CVE-2018-20800

MediumCVSS 6.5 / 10
Published Mar 13, 2019·Last modified Apr 28, 2026
Affected Components(0)

No affected components available

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Risk Scores
Base Score
6.5

The vulnerability can be exploited over the network without needing physical access. It is easy for an attacker to exploit this vulnerability. An attacker needs basic access or low-level privileges. No user interaction is needed for the attacker to exploit this vulnerability. The impact is confined to the system where the vulnerability exists. There is a high impact on the integrity of the data.

Threat Intelligence
6.0

Exploitation attempts have been detected. Elevated vigilance and prompt remediation are advised.

EPSS
N/A

Probability that this vulnerability will be exploited in the wild within the next 30 days.

Exploit
Not available

We did not find any exploit available. Neither in GitHub repositories nor in the Exploit-Database.

Related Vulnerabilities
  • CVE-2018-20800
    Upstream
  • EUVD-2018-13343
    Upstream

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Medium severity
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