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CVE-2026-53595
No affected components available
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint POST /user-setup/{hash}/{invite_sent_at} (OpenController@userSetupSave) selects the target account solely by its invite_hash column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets invite_hash to the empty string. On MySQL and MariaDB, VARCHAR equality ignores trailing spaces, so a single URL-encoded space (%20) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts invite_sent_at with the target's password hash, but Helper::decrypt returns its raw input unchanged when decryption fails. A plaintext numeric value such as 9999999999 therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix.
The vulnerability can be exploited over the network without needing physical access. It is easy for an attacker to exploit this vulnerability. An attacker does not need any special privileges or access rights. No user interaction is needed for the attacker to exploit this vulnerability. The impact is confined to the system where the vulnerability exists. There is a high impact on the confidentiality of the information. There is a high impact on the integrity of the data. There is a low impact on the availability of the system.
Exploitation activity has been observed. Apply available patches or mitigations urgently.
The exploit probability is very low. The vulnerability is unlikely to be exploited in the next 30 days.
A proof of concept is available for this vulnerability (1 exploit found).
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