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CVE-2026-32752
No affected components available
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
The vulnerability can be exploited over the network without needing physical access. It is easy for an attacker to exploit this vulnerability. An attacker does not need any special privileges or access rights. No user interaction is needed for the attacker to exploit this vulnerability. The impact is confined to the system where the vulnerability exists.
No exploitation activity has been observed at this time. Continue routine monitoring.
The exploit probability is very low. The vulnerability is unlikely to be exploited in the next 30 days.
We did not find any exploit available. Neither in GitHub repositories nor in the Exploit-Database.
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