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CVE-2026-107393

MediumCVSS 6.1 / 10
Published Oct 8, 2026·Last modified Oct 9, 2026
Affected Components(360)
freescout-help-desk/freescout
1.8.184
freescout-help-desk/freescout
1.8.198
freescout-help-desk/freescout
1.7.28
1 / 120
Description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.235, when APP_CLOUDFLARE_IS_USED is enabled, FreeScout trusts an unvalidated CF-Connecting-IP header during failed login attempts and stores the spoofed value in the activity log. LogsMonitor inserts the value into an administrator alert email without HTML escaping, allowing injected HTML to execute when an administrator opens the email. This issue is fixed in version 1.8.235.

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Risk Scores
Base Score
6.1

The vulnerability can be exploited over the network without needing physical access. It is easy for an attacker to exploit this vulnerability. An attacker does not need any special privileges or access rights. The attacker needs the user to perform some action, like clicking a link. The vulnerability can affect other systems as well, not just the initial system. There is a low impact on the confidentiality of the information. There is a low impact on the integrity of the data.

Threat Intelligence
5.6

Exploitation attempts have been detected. Elevated vigilance and prompt remediation are advised.

EPSS
0.19%

The exploit probability is very low. The vulnerability is unlikely to be exploited in the next 30 days.

Exploit
Not available

We did not find any exploit available. Neither in GitHub repositories nor in the Exploit-Database.

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