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CVE-2025-54366

HighCVSS 8.6 / 10
Published Jul 26, 2025·Last modified Apr 10, 2026
Affected Components(0)

No affected components available

Description

FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.

Risk Scores
Base Score
8.6

The vulnerability can be exploited over the network without needing physical access. It is easy for an attacker to exploit this vulnerability. An attacker needs high-level or administrative privileges. No user interaction is needed for the attacker to exploit this vulnerability.

Threat Intelligence
6.1

Exploitation attempts have been detected. Elevated vigilance and prompt remediation are advised.

EPSS
0.98%

The exploit probability is very low. The vulnerability is unlikely to be exploited in the next 30 days.

Exploit
Not available

We did not find any exploit available. Neither in GitHub repositories nor in the Exploit-Database.

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