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CVE-2025-10692

HighCVSS 7.1 / 10
Published Oct 3, 2025·Last modified Jul 8, 2026
Affected Components(0)

No affected components available

Description

The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

Risk Scores
Base Score
7.1

The vulnerability can be exploited over the network without needing physical access. It is easy for an attacker to exploit this vulnerability. An attacker needs basic access or low-level privileges. No user interaction is needed for the attacker to exploit this vulnerability.

Threat Intelligence
5.0

Exploitation attempts have been detected. Elevated vigilance and prompt remediation are advised.

EPSS
0.34%

The exploit probability is very low. The vulnerability is unlikely to be exploited in the next 30 days.

Exploit
Not available

We did not find any exploit available. Neither in GitHub repositories nor in the Exploit-Database.

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