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CVE-2024-29185

CriticalCVSS 9 / 10
Published Mar 22, 2024·Last modified Apr 10, 2026
Affected Components(0)

No affected components available

Description

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the App_Key of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the App_Key, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

Risk Scores
Base Score
9.0

The vulnerability can be exploited over the network without needing physical access. It is difficult for an attacker to exploit this vulnerability and may require special conditions. An attacker does not need any special privileges or access rights. No user interaction is needed for the attacker to exploit this vulnerability. The vulnerability can affect other systems as well, not just the initial system. There is a high impact on the confidentiality of the information. There is a high impact on the integrity of the data. There is a high impact on the availability of the system.

Threat Intelligence
8.2

Exploitation activity has been observed. Apply available patches or mitigations urgently.

EPSS
1.73%

The exploit probability is very low. The vulnerability is unlikely to be exploited in the next 30 days.

Exploit
Not available

We did not find any exploit available. Neither in GitHub repositories nor in the Exploit-Database.

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