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CVE-2019-14749
No affected components available
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.
The vulnerability can be exploited over the network without needing physical access. It is easy for an attacker to exploit this vulnerability. An attacker does not need any special privileges or access rights. The attacker needs the user to perform some action, like clicking a link. The impact is confined to the system where the vulnerability exists. There is a high impact on the confidentiality of the information. There is a high impact on the integrity of the data. There is a high impact on the availability of the system.
Exploitation activity has been observed. Apply available patches or mitigations urgently.
The exploit probability is very low. The vulnerability is unlikely to be exploited in the next 30 days.
A functional exploit is available for this vulnerability (1 exploit found).
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